Scheduling Software - Volunteer Scheduling Online Program

 


Automatic Notices Sent to Helpers
 
WhenToHelp can be set up to automatically notify Helpers when there is a new schedule or when their schedule has changed. Each Helper has a Notifications page where they can enter email addresses and text message addresses and choose what events trigger a notice sent to each address.  (Coordinators with permission to edit Helpers can also view and set up these notifications for Helpers from the Helper details page.)

The default when adding an email address includes receiving notifications when Coordinators publish or change published shift adds to tradeboard, or sends them a message.

Email notifications sent to Helpers that include specific schedule data also include a confirmation link that the Helper can click to confirm receipt of the email notification change.

You can stop automatic notifications from being sent out when Publishing & Unpublishing by changing that option on your SETTINGS "Info & Settings" tab. This option can be turned on and off and at any time and the change goes into effect immediately.

Stopping Notices when Changing Shifts on a Published Schedule
When changing a shift on a published schedule you can check or uncheck the box for whether to send notifications to affected Helpers. A useful Schedule View when making multiple changes to a published schedule is the Multi-Shift Edit Schedule View which allows you to change a number of shifts, set whether or not to send notifications and then Save Changes all at once. Note these check boxes default checked or unchecked based on your SETTINGS page notification option choice.

If you have a lot of changes to make to a Published schedule you might consider UnPublishing that schedule, making the changes, then Publishing again.


Forwarding to E-Mail 
Messages when you Publish can be viewed when users sign-in to WhenToHelp.com so Helpers do not need to have an email address to send and receive messages. Messages are automatically forwarded to the user E-mail  (Notification options are set to forward WhenToHelp messages.

On the Statistics and "By Helper" schedule views (You can see the status of whether Helpers have been Schedule was emailede-mailed the schedule, confirmed receipt of e-mail, or Has viewed this schedule have logged in and viewed the schedule.)

 
Related Topics: 
WhenToHelp.com Online Scheduling