Scheduling Software - Volunteer Scheduling Online Program

 

 
Helper Help Time Preferences 
 
Your Helpers can sign in at WhenToHelp.com and set their own time preferences (prefer, dislike and cannot help times) down to 15 minute increments. These preferences are normally set by the Helper but can also be set by the Coordinator. 

NOTE: changing Time Preferences does NOT affect shifts that are already assigned - preferences are simply used by AutoFill and displayed when you click a shift to find a replacement.  You can always compare the current preferences to the assigned shifts using the Analyze feature on the Sortable List schedule view.

Recurring Weekly Preferences should be set first, then if certain dates are different, you can set those using Set Date Specific Preferences. Date Specific Preferences always override Recurring Weekly Preferences.
 

Helper  time preferences are used by WhenToHelp for the following: 
  • These preferences are considered when AutoFill optimizes the schedule assignments
  • When you click any shift, the Shift Change window will show a list of Helpers who are available to help for that shift. Helpers who have set that time to "prefer to help" are listed first so that you will know the best person to assign to that shift. 
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    Helpers normally set their own preferences when they sign in.

    To set the REPEATING WEEKLY help time preferences for Helpers yourself 

    From any page 
  • In the top menu click Helpers to go to the Helper List page 
  • Click the magnifying glass next to the name to open the View Helper details window 
  • Click the Schedule/Preferences tab
  • Click the Set REPEATING WEEKLY Preferences button at the bottom to open the preferences window. Note each day shows Midnight to Midnight.
  • To set "prefer to help" times click the green paintbrush button and then "paint" over the times you would like to change by pressing the left mouse button and holding until you want to stop painting.
  • or Click a day name to change that whole day to that color. 
  • Be sure to click the SAVE Changes button
  • (optional) You can save the preferences as a "Preference Template" to be used for other Helpers so for example you can quickly add Cannot help hours for all minor Helpers by loading that preference template.
  • Also if these Recurring Preferences will change on a certain date click the Set FUTURE Weekly Preferences button to have new preferences go into effect after a certain date
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    To set any DATE SPECIFIC Preferences - after setting the normal repeating preferences for a Helper, you can then set any dates that have different preferences using the Set DATE SPECIFIC PREFERENCES button.

  • From the View Helper window click the Set DATE SPECIFIC Preferences button
  • In this window you can use the paint rollers and and click and "paint" any dates to set the whole date to that color
  • Or you can double click a date to bring up the hourly preferences for that day
  • For this specific date you can paint preference times and choose to repeat for a number of weeks.  Ex. to also set these preferences for the following Wed. choose Repeat for 2 weeks.
  • Click the SAVE CHANGES button when done.
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    Related Topics: 
    WhenToHelp.com Online Scheduling