Scheduling Software - Volunteer Scheduling Online Program

 

 


Replacements - Who's Available?
 
If a Helper calls in sick, is called out or you would like to change the Helper for a shift simply click the shift and choose another Helper. The list of Helpers displays in order of availability and time preferences with the best recommended Helpers listed first.The list can also be sorted alphabetically by clicking the Name column heading.  

Finding a replacement for a shift using the "By Helper" view
From the "By Helper" View 
  • Click the shift that you want to change to open the "Quick Shift EDIT" window
  • Click the "Show Available Helpers" link
  • Then in the Shift Change window you can see a list of available Helpers - sorted by who prefers that shift time. To Choose a new Helper click their name (to see a Helper's details double-click their name) then click the Save Changes button.
  • Finding a replacement for a shift on all other weekly views:

    From any weekly Schedule View 
  • Click the shift that you want to change to directly open the Shift Change window 
  • Make any changes to the shift
  • Choose a Helper to assign the shift by clicking the name once. When you click the Save Changes button they will be assigned.
  • Or if you want to unassign the shift, choose "None (Unassigned Shift)" and the shift will automatically be posted to the tradeboard until a Helper is assigned or picks it up) This will also send out notifications to qualified Helpers if they have signed up for them.
  • Another way to see who might be a good choice for a replacement is to click the "View Availability Chart" link in that window. This gives a graphical view of who is available and who likes that time period along with each Helper's number of hours under maximum for that week
  • Click Save Changes
  • The window will close and the schedule will be updated 
  • Changing a published schedule automatically sends out notifications to all affected Helpers (unless the Send Notices to Affected Helpers box is unchecked)
  • Note: The Shift Change window defaults to the "Grid View" of Helpers - if you have any trouble with this grid  you can click the "Try Non-Grid View" link in the upper left of the Shift Change window to try our old page view without the Helpers appearing in a grid. The view will remain the same unless you change it back.

    All changes made to a shift in the last 30 days are recorded in the shift's Shift History.


    Related Topics: 
    WhenToHelp.com Online Scheduling